Local clinic rebuilt trust with branded email and HTTPS
Harborview Family Practice
New .org domain, TLS everywhere and HIPAA-conscious hosting practices with professional @harborview mailboxes.
- Web Hosting
- Domain
- Business Email
- SSL
Challenge
The practice relied on consumer email and an HTTP landing page. Patients questioned legitimacy, and staff could not send secure intake links from a consistent domain.
Solution
Harborview registered harborviewfamily.org, moved to HostingBeyond hosting with automatic SSL, and deployed Premium business email mailboxes with SPF, DKIM and migration assistance. Front-desk staff completed a one-hour training using our Tips guides.
- Branded mailboxes live
- 8
- Site always HTTPS
- Yes
- Patient callback trust (survey)
- +29%
- Migration downtime
- < 2 hours
Explore related services“Patients notice when email comes from our domain. Setup was faster than our old IT retainer quoted.”
