Privacy Policy

HostingBeyond respects your privacy. This policy explains what information we may collect, how we use it, and the choices you have. It applies to our public websites, customer accounts, and support interactions.

Account information such as name, email address, billing address, and payment-related details needed to process orders.

Technical information such as IP address, browser type, device identifiers, and logs generated when you use our sites or control panel.

Support and communications content you send to us, including tickets and email correspondence.

Usage information about how you interact with our services, used to operate, secure, and improve the platform.

To provide, maintain, and bill for services you request.

To authenticate users, prevent fraud and abuse, and protect the security of our systems.

To respond to support requests and communicate about your account, orders, or service updates.

To analyze aggregated usage and improve our products, subject to applicable law.

We use cookies and similar technologies to keep you signed in, remember preferences, measure site performance, and support security features. You can control cookies through your browser settings; disabling some cookies may limit certain features.

We share information with service providers who help us operate the business (for example, hosting infrastructure, payment processing, email delivery, or customer support tools) under contracts that limit use to providing services to HostingBeyond.

We may disclose information when required by law, to protect rights and safety, or in connection with a merger, acquisition, or sale of assets, with notice where appropriate.

We do not sell personal information as a standalone product.

We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and jurisdiction.

You may update certain account details in your control panel. You may opt out of marketing emails using the unsubscribe link in those messages where provided.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. Contact us to submit a request; we may need to verify your identity.

If you access our services from outside the country where our systems are operated, your information may be processed in jurisdictions with different data-protection laws. We take steps designed to protect information in line with this policy.

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us so we can take appropriate steps.

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Material changes may be communicated through the website or your account where required.

Privacy questions or requests can be sent through the contact options on our website.